General......
Do you have a minimum quantity?
We do, and it varies from service to service; MOQ on screen printing is 15 units (per colour/design). MOQ on embroidery is 15 units. No MOQ on heat transfers. MOQ on printed labels is 15 units. MOQ on woven labels in 50 units.
Do you have a minimum quantity?
We do, and it varies from service to service; MOQ on screen printing is 15 units (per colour/design). MOQ on embroidery is 15 units. No MOQ on heat transfers. MOQ on printed labels is 15 units. MOQ on woven labels in 50 units.
What services do you offer?
More than you might think... Visit our SERVICES Guide for a full list of services.
What services do you offer?
More than you might think... Visit our SERVICES Guide for a full list of services.
Can I visit your studio?
Of course. All we ask is that you arrange a time, so our team can be ready for you. Contact us at info@sweeneybrosprint.com
Can I visit your studio?
Of course. All we ask is that you arrange a time, so our team can be ready for you. Contact us at info@sweeneybrosprint.com
Do you offer samples?
Given the nature of screen printing, we cant offer screened samples. BUT we can sample using heat transfers, and we will supply artwork approval incl. to scale mocks.
Do you offer samples?
Given the nature of screen printing, we cant offer screened samples. BUT we can sample using heat transfers, and we will supply artwork approval incl. to scale mocks.
What suppliers are available?
The best in the world, and if you have one in mind that isn’t listed in our SUPPLIERS Guide, we can likely obtain for you.
What suppliers are available?
The best in the world, and if you have one in mind that isn’t listed in our SUPPLIERS Guide, we can likely obtain for you.
Can I supply my own garments?
You can, we just need to know the supplier, fabric composition and colour ahead of accepting the job. We do not accept pre-worn or washed garments. We also ask that you supply an extra garment or two, in the unlikely event of an issue arising during printing.
Can I supply my own garments?
You can, we just need to know the supplier, fabric composition and colour ahead of accepting the job. We do not accept pre-worn or washed garments. We also ask that you supply an extra garment or two, in the unlikely event of an issue arising during printing.
What are your turnaround times?
We operate on industry-leading 10 business day lead times once artwork has been approved and deposit payment has been received. We understand that rush jobs pop up, and we will do our best to accommodate these requests.
What are your turnaround times?
We operate on industry-leading 10 business day lead times once artwork has been approved and deposit payment has been received. We understand that rush jobs pop up, and we will do our best to accommodate these requests.
How can I obtain a quote?
Simply fill out our 'GET A QUOTE' form right here on the site, and our team will respond within 2 hours, or feel free to drop us an email or call.
How can I obtain a quote?
Simply fill out our 'GET A QUOTE' form right here on the site, and our team will respond within 2 hours, or feel free to drop us an email or call.
When do I need to pay for my job?
We take a 50% deposit upon order submission, with balance paid in full prior to shipping or collection.
When do I need to pay for my job?
We take a 50% deposit upon order submission, with balance paid in full prior to shipping or collection.
What payments methods do you offer?
We accept credit card or bank transfer.
What payments methods do you offer?
We accept credit card or bank transfer.
What if there is an issue with my order?
We pride ourself on rigorous QC processes, but we’re human, and on the rare occasion mistakes happen. If they do, we work to provide an immediate solution.
What if there is an issue with my order?
We pride ourself on rigorous QC processes, but we’re human, and on the rare occasion mistakes happen. If they do, we work to provide an immediate solution.
ARTWORK......
Do you have inhouse graphic designers?
If you have a logo, then please, send away, but if you need help bringing your ideas to life, we have an experienced in-house graphic design team, that can offer graphics across a wide variety of design styles.
Do you have inhouse graphic designers?
If you have a logo, then please, send away, but if you need help bringing your ideas to life, we have an experienced in-house graphic design team, that can offer graphics across a wide variety of design styles.
What artwork files do I need to supply you with?
Ideally vector files are the best, but we can work with AI, PSD, Illustrator PDF and EPS files.
What artwork files do I need to supply you with?
Ideally vector files are the best, but we can work with AI, PSD, Illustrator PDF and EPS files.
Will a mock-up be provided?
Most certainly. Once the order has been confirmed and deposit payment received, we will send you a high-res artwork approval visual file.
Will a mock-up be provided?
Most certainly. Once the order has been confirmed and deposit payment received, we will send you a high-res artwork approval visual file.
When is the latest I can make changes to my design?
Once final artwork approval has been confirmed the design is locked in, and generally our team will make a start on films and screens immediately, but stuff happens, so if we can we will accommodate changes, we will.
When is the latest I can make changes to my design?
Once final artwork approval has been confirmed the design is locked in, and generally our team will make a start on films and screens immediately, but stuff happens, so if we can we will accommodate changes, we will.
Can you help me design products?
We can, our experienced team can both design logos and guide you through what products are available to you and how your prints could best be applied to them including colours, sizing, placement and application. For clients looking to develop larger, more considered merchandise assortments, we also now offer Range Planning.
Can you help me design products?
We can, our experienced team can both design logos and guide you through what products are available to you and how your prints could best be applied to them including colours, sizing, placement and application. For clients looking to develop larger, more considered merchandise assortments, we also now offer Range Planning.
SCREEN PRINTING......
What inks do you print with?
We work mainly with plastisol but we can also offer water based ink, puff prints, metallic, discharge and glitter inks. Need something beyond that, we can find a solution.
What inks do you print with?
We work mainly with plastisol but we can also offer water based ink, puff prints, metallic, discharge and glitter inks. Need something beyond that, we can find a solution.
What colours can I choose from?
The world is your oyster. We use any Pantone Coated (C) colours. If you know the code, then supply away or let us help you find the colour best suited for your job.
What colours can I choose from?
The world is your oyster. We use any Pantone Coated (C) colours. If you know the code, then supply away or let us help you find the colour best suited for your job.
Do you offer a multiple of colours in one print run?
You know it. Our state of the art machine can print up to 8 colours, and if you need more we can make that happen.
Do you offer a multiple of colours in one print run?
You know it. Our state of the art machine can print up to 8 colours, and if you need more we can make that happen.
What is the cost of screen setups?
Our new screen setup fee is $80 ex GST per colour and placement. Repeat set ups for the exact same design are $40 ex GST per colour and placement.
What is the cost of screen setups?
Our new screen setup fee is $80 ex GST per colour and placement. Repeat set ups for the exact same design are $40 ex GST per colour and placement.
Can you help me design products?
We can. Our experienced team can both design logos and guide you through what products are available to you and how your prints could best be applied to them incl. colours, sizing, placement and application.
Can you help me design products?
We can. Our experienced team can both design logos and guide you through what products are available to you and how your prints could best be applied to them incl. colours, sizing, placement and application.
Can you store my screens for future jobs?
We don’t store screens, but we don’t charge a new screen set up fee on your return. If the design remains the same, we only charge a re-setup fee of $40 ex GST (per colour/ design).
Can you store my screens for future jobs?
We don’t store screens, but we don’t charge a new screen set up fee on your return. If the design remains the same, we only charge a re-setup fee of $40 ex GST (per colour/ design).
How big can I print?
Our max print size is 42cm W x 50cm H on dark coloured tees. 40cm W x 48cm H on light coloured tees. But if you are after an oversized print, we can chat through options.
How big can I print?
Our max print size is 42cm W x 50cm H on dark coloured tees. 40cm W x 48cm H on light coloured tees. But if you are after an oversized print, we can chat through options.
Are there limitations on where I can print?
Yes. Size may determine if a print is possible in a certain position, but generally speaking we can print anywhere on a garment or product.
Are there limitations on where I can print?
Yes. Size may determine if a print is possible in a certain position, but generally speaking we can print anywhere on a garment or product.
Do I need to provide tech packs or placement guides?
If you wish to of course, and it does help us to get things right, but our team will provide a true to size artwork approval, and we can suggest placements from our years of experience.
Do I need to provide tech packs or placement guides?
If you wish to of course, and it does help us to get things right, but our team will provide a true to size artwork approval, and we can suggest placements from our years of experience.
EMBROIDERY......
What thread colours are available?
Again, if you have access to a Pantone C chart, then we can match almost any colours. We also offer neons, metallics, CD printing and multi-colour printed badges.
What thread colours are available?
Again, if you have access to a Pantone C chart, then we can match almost any colours. We also offer neons, metallics, CD printing and multi-colour printed badges.
What products do you offer embroidery on?
Simply put, everything. But most embroidery work we do is based around headwear, work uniforms incl aprons + hospitality wear, jackets, hoods and sportwear.
What products do you offer embroidery on?
Simply put, everything. But most embroidery work we do is based around headwear, work uniforms incl aprons + hospitality wear, jackets, hoods and sportwear.
How does pricing work?
Embroidery cost is based on the number of stitches. Larger, more ornate will be more than small and simple. Send your design to us and we can promptly quote.
How does pricing work?
Embroidery cost is based on the number of stitches. Larger, more ornate will be more than small and simple. Send your design to us and we can promptly quote.
Are there setup charges for embroidery?
There is, and prices vary, but you only incur it once. No setup fees on re-orders.
Are there setup charges for embroidery?
There is, and prices vary, but you only incur it once. No setup fees on re-orders.
HEAT TRANSFERS ......
When would I opt for transfers over screen printing?
Great question... generally we suggest transfers when the artwork is too difficult to screen print, meaning the design is too intricate for the garment, OR if the amount of colours would make it more economical to use transfers. But just reach out, we will guide you through what will be the best option for you.
When would I opt for transfers over screen printing?
Great question... generally we suggest transfers when the artwork is too difficult to screen print, meaning the design is too intricate for the garment, OR if the amount of colours would make it more economical to use transfers. But just reach out, we will guide you through what will be the best option for you.
What colours are available?
Again, almost all. Find the Pantone and we will do our best to match.
What colours are available?
Again, almost all. Find the Pantone and we will do our best to match.
Do you offer a multiple of colours in one print?
For sure, and a lot of the time, this is when we will opt for heat transfers. Imagine having a company logo that uses 6 colours. We would have to setup and charge for each of those colours if we were screen printing. With transfers you only pay setup for the artwork as a whole.
Do you offer a multiple of colours in one print?
For sure, and a lot of the time, this is when we will opt for heat transfers. Imagine having a company logo that uses 6 colours. We would have to setup and charge for each of those colours if we were screen printing. With transfers you only pay setup for the artwork as a whole.
What products do you offer transfers on?
Almost all, but most commonly on caps, jackets, bags/ totes, sports fabrics and synthetic materials like waterproof fabrics.
What products do you offer transfers on?
Almost all, but most commonly on caps, jackets, bags/ totes, sports fabrics and synthetic materials like waterproof fabrics.
CUSTOM MERCH ......
What other products do you offer?
We are so glad you asked. We offer everything from stickers to coolers, water bottles to keyrings, beanies to beach towels, and much much more. List of full products, suppliers and prices available upon request..
What other products do you offer?
We are so glad you asked. We offer everything from stickers to coolers, water bottles to keyrings, beanies to beach towels, and much much more. List of full products, suppliers and prices available upon request..
LABELS + FINISHING......
Can you remove original garment labels?
Of course. We can remove original garment labels from most, if not all suppliers.
Can you remove original garment labels?
Of course. We can remove original garment labels from most, if not all suppliers.
Can I replace those with my own labels?
We would expect nothing less. The same service that removes, sews yours in.
Can I replace those with my own labels?
We would expect nothing less. The same service that removes, sews yours in.
What label options are there?
We offer two relabeling options, woven, satin and printed labels with a wide variety of sizes, colours, materials and placements. Min. quantities for woven labels start at 50 units/ 15 units for printed labels. List of options and prices available upon request.
What label options are there?
We offer two relabeling options, woven, satin and printed labels with a wide variety of sizes, colours, materials and placements. Min. quantities for woven labels start at 50 units/ 15 units for printed labels. List of options and prices available upon request.
Do you offer swing tags?
You know it. MOQs start around 100 units dependent on material. Just note that there is a per garment fee to also attach them, but we can do it all. List of options and prices available upon request.
Do you offer swing tags?
You know it. MOQs start around 100 units dependent on material. Just note that there is a per garment fee to also attach them, but we can do it all. List of options and prices available upon request.
Do you offer packaging services?
We can provide a fold & bag service; garments are individually folded into bags. Prices available upon request
Do you offer packaging services?
We can provide a fold & bag service; garments are individually folded into bags. Prices available upon request
Is delivery included in the cost?
It’s not, but we can provide you with a quote on delivering your goods incl. same-day delivery for Sydney metro.
Is delivery included in the cost?
It’s not, but we can provide you with a quote on delivering your goods incl. same-day delivery for Sydney metro.
Can I collect my order?
100%. You can collect from our Waverley Studio, where the team will greet you with a warm embrace, or just a high five. Our trading hours are 9:30am - 6pm, every weekday.
Can I collect my order?
100%. You can collect from our Waverley Studio, where the team will greet you with a warm embrace, or just a high five. Our trading hours are 9:30am - 6pm, every weekday.
Can you freight directly to my customers?
We can, but limited to the order in it’s entirety, meaning we can send your whole order direct to your customer, we just cant split it apart and send 500 tees out directly. We’re a printer, not a 3pl, soz.
Can you freight directly to my customers?
We can, but limited to the order in it’s entirety, meaning we can send your whole order direct to your customer, we just cant split it apart and send 500 tees out directly. We’re a printer, not a 3pl, soz.
How long does delivery take?
Generally, most major cities and metro areas are next day, or 2 business days, but you cant always trust our friends in freighting. We will do our best to get orders out with a buffer, but please let us know if you have strict deadlines. We also offer same day courier services as mentioned above.
How long does delivery take?
Generally, most major cities and metro areas are next day, or 2 business days, but you cant always trust our friends in freighting. We will do our best to get orders out with a buffer, but please let us know if you have strict deadlines. We also offer same day courier services as mentioned above.
